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Omnichannel strategy, done right, enhances customers' interactions

Omnichannel strategy, done right, enhances customers interactions
Integrating the digital and physical experiences can be difficult for companies.
By Craig Herkert, Special to the Star Tribune
July 25, 2021 2:00pm
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Q: What is omnichannel strategy?
A: Omnichannel is the seamless integration of the physical and digital worlds. Once you understand omnichannel, you will see it everywhere. When omnichannel is done well, we don t even notice it.
We check our bank account balance online. We deposit our checks with our phones. We visit the bank branch to discuss a potential home mortgage with a banker. That s omnichannel.
We order food to be delivered from our grocery store or to be picked up at the store without leaving the car. We go in the store to buy fresh foods. That s omnichannel. ....

Joshua Hedley , University Of St , Thomas Opus College Of Business , Disney World , Star Wars , Thomas Opus College , Radio Heartland , Western World , ஜோஷுவா ஹெட்லி , பல்கலைக்கழகம் ஆஃப் ஸ்டம்ப் , தாமஸ் ஓபஸ் கல்லூரி ஆஃப் வணிக , டிஸ்னி உலகம் , நட்சத்திரம் போர்கள் , தாமஸ் ஓபஸ் கல்லூரி , வானொலி ஹார்ட்லேண்ட் , மேற்கு உலகம் ,

Storyhill - Could It Be

Bethlehem, out now.
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Celebrating 30 years of music together, Storyhill perform at Radio Heartland
Three decades ago, Chris Cunningham and John Hermanson started singing together in high school choir. Their friendship and mutual musical interests led them to start performing music together, and the rest is history. Chris and Johnny - aka Storyhill - visited Radio Heartland to sing songs and to talk about their early days as a duo.
Storyhill perform at Radio Heartland
It s been four years since Storyhill decided to go on hiatus. Since then, Chris Cunningham and John Hermanson have both released solo projects, but it was difficult to keep them apart. Now, the duo are back with a new live compilation, Stages, and a mini tour. Along the way, Storyhill stopped at Radio Heartland to play some songs and to chat with Mike Pengra. ....

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When and where to find holiday music on The Current this week

December 21, 2020
Happy Holidays from The Current
(MPR graphic)
The Current and our related streams have your holiday soundtrack. Here s where you can find festive tunes this week.
Ongoing
● Purple Current - soulful holidays, streaming now through Friday, Dec. 25
● Rock the Cradle Radio - wall-to-wall holiday music for kids and their grownups, now through Friday, Dec. 25
● Radio Heartland - a hearty helping of Americana-tinged holiday music throughout the week
Monday, Dec. 21 - Winter Solstice
10 a.m. Radio Heartland s Winter Solstice special with music by Mandolin Orange, Rodney Crowell, the Beatles and more
5 p.m. Bring the Sing, This Little Light of Mine followed by two hours of solstice- and light-themed music ....

Rodney Crowell , Purple Current , Cradle Radio , Radio Heartland , Winter Solstice , Mandolin Orange , Little Light , Wintry Mix , Current Staff Picks Selecting , ரோட்னி காகல் , ஊதா தற்போதைய , தொட்டில் வானொலி , வானொலி ஹார்ட்லேண்ட் , குளிர்காலம் சங்கிராந்தி , மாண்டோலின் ஆரஞ்சு , கொஞ்சம் ஒளி ,