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By Kate Weber on Jan 15, 2021 6:11PM Shares drop 11.8 percent on release of critical report. Tyro Payments has entered a trading halt following a week-long connectivity issue affecting its eftpos terminals, as it faces new scrutiny from financial research group Viceroy. The connectivity issue, first reported to ASX this week, affects the Worldline subset of Tyro s payment terminal footprint, disabling transactions and remote updates. It has impacted 30 percent of Tyro merchants, though 11 percent have multiple terminals [of different types] with at least one functioning unit . The company has spent the past few days physically collecting, repairing and returning all impacted terminals to merchants to resolve the issues. ....
By Reuters Staff 2 Min Read (Reuters) - Shares of Australia’s Tyro Payments Ltd plunged more than 12% on Friday after a short seller said the company had under-reported the extent of outages across its payments terminals over the past week. Tyro on Wednesday said 30% of its 32,000 customers - the majority of which use a single terminal - were facing outages caused by a software issue, and that it was collecting 2,000 terminals a day to be repaired and returned. Short seller Viceroy Research on Friday said it estimated around 50% of Tyro’s terminals are offline based on its “extensive” checks with an undisclosed number of Tyro customers. ....