Country:
Australia
Source: Roy Morgan Single Source Australia, Nov. 2019 â Apr. 2020, n=13,501, Nov. 2020 â Apr. 2021, n=19,117. Base: Australians 14+ with work based or personal superannuation.
New data from Roy Morgan’s Superannuation Satisfaction Report shows an overall super fund satisfaction rating of 71.7% in April 2021 – an increase of 7.0% points from a year ago in April 2020, and up 10.7% points over the last six months since October 2020.
The new rating for April represents a new record high level of customer satisfaction with superannuation funds as Australia has emerged from the worst of COVID-19 experienced during much of 2020.
The period covered by these ratings is over the last six months from November 2020 – April 2021. Victoria emerged from a long second lockdown in late October and since then there have been only a few short lockdowns around the country.