pensions should be raised to russian levels. gm may have refused to fix faulty transmission switches. it led to at least 13 deadly crashes. back to our top story. the families and passengers and crew are struggling to cope with the likelihood that they will never see their loved ones again. >> the husbands of one of the flight attendants says he doesn't know what to tell his children. they keep asking, when is mommy coming home? this is heartbreaking. >> i even promised them, i'm going to bring her home. i have really no idea where she is now. >> terribly painful. aviation attorney, floyd wise ner, is here with us. good to have you back, floyd. we know you have represented several families from plane crashes, air france flight 447, twa flight 800.