be. i am in kyiv. my team is with me. the territorial defenses on the ground, the servicemen are in position. our heroes, doctors, rescuers, transporters, diplomats, journalists, everyone, we are all at war. we all contribute to our victory, which will definitely be achieved. >> russia's indiscriminate shelling has trapped hundreds of thousands of civilians in what is left of their cities and towns. many, now without food, water, or electricity. moscow denies deliberately targeting civilians, but scenes across ukraine challenge that claim on a daily basis. here's cnn's matthew chance. >> reporter: clearing up the broken debris of a shattered home. this is the devastation caused by a russian attack on a residential neighborhood in a small ukrainian town.