BROCKTON — A year ago, chaplains working in the city's hospitals could hold a patient's hand, bless their forehead with holy oil or embrace a grieving family member. But things have changed as a result of the COVID-19 pandemic that has been in Massachusetts for nearly a year. Similar to how people began working from home and schools went virtual, chaplains have turned to video and phone calls to continue their work. "We are rethinking chaplaincy as it were," said the Rev. Barry Eneh, chief of chaplain service at the Brockton VA. “We are looking for creative and innovative ways to use technology to connect, just like everyone else."