Share this article Share this article ALBANY, N.Y., March 4, 2021 /PRNewswire/ -- Sales performance management (SPM) are a suite of software and tools to automate operational and analytical functions relating to product sales and customer services. They pertain to tracking sales quotas, incentive compensation, job forecasting and evaluation, sales analytics and reporting, and sales coaching. The implementation of SPM is based on the key business propositions of operational efficiency and effectiveness. This is driving the evolution of the demand in various industries. A key industry vertical in the sales performance management market is the banking and financial service sector. End-use industries are leveraging a range of business automation tools such as enterprise resource planning (ERP) and customer relationship management (CRM) to boost the productivity in back-office processes and overall sales channel. They are available as software and services.