Consumer Psychology - Gamification in the Hospitality Industry : vimarsana.com

Article - Consumer Psychology - Gamification in the Hospitality Industry - By Vlad-Iosif Benga - In a world where the hospitality industry is more competitive than ever, businesses always look for new ways to stand out and create unforgettable customer experiences. With the rise in popularity of the gaming industry, more hospitality businesses have found that incorporating gamification in their operations appeals to a younger generation of customers.

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