Article - Consumer Psychology - Gamification in the Hospitality Industry - By Vlad-Iosif Benga - In a world where the hospitality industry is more competitive than ever, businesses always look for new ways to stand out and create unforgettable customer experiences. With the rise in popularity of the gaming industry, more hospitality businesses have found that incorporating gamification in their operations appeals to a younger generation of customers.
Article - Total Revenue Management and the Mi$$ed Opportunities - By Katerina Papadima - Total revenue management is not a new concept, but it is one that hoteliers will embrace more for the years to come. To implement it, though, we first need to define it. What is total revenue management?
HONG KONG: Some of the most popular travel destinations among Chinese tourists are seeing a resurgence in coronavirus cases, sapping away some of the summer fun just as the industry was recovering in the warm holiday-travel months.
The forecast for Asia-Pacific tourism has been upgraded thanks to further easing of travel restrictions after an improvement in the viral situation and vaccine coverage across destinations, according to the Pacific Asia Travel Association (Pata).