the problems until now. it sounds as though the company is trying to get ahead and stop reacting and getting in front of it. but there are two important takeaways. one, if you have one with of these cars, you're looking at time delays and going to your dealer to get it fixed. you're still asking questions in the morning, is this the braking problem i'm having, is this part of the problem or something else? the second question you have, the second takeaway, is if you're out looking for a car, if you're a potential toyota customer, all you're hearing is braking problems, two words you never want to hear, and rapid acceleration problems. it's very difficult if you're a customer trying to buy a car. the brand damage to toyota is very, very severe. >> those are the last two issues, the gas pedal and the brakes. this is safety. >> and software glitch on brakes, people say, oh, wow, no matter how minor it is, it seriously concerns them. >> thank you. also stay with us. in less than 30 minutes, we'll get insight into how toyota