oversimplified to the point of being insulting. we know that only one in five charter schools work and do well, so how do you respond to that? because you did pick a couple of the ones that are working very well and hallelujah for that, but what about all the other ones that don't work? what do you think of the criticism that's come forward? >> it's interesting to talk about it in terms of oversimplifying. the problems are complicated, but the solutions are not. it's the work that is hard. despite how everyone feels about certain things about what the adults in this issue argue over, there is unanimous consensus that number one, there is a crisis and number two, that great teachers and cultivation and valuing of teachers. we have this prestige deficit here. we don't reward them enough. i think that is a really good start and instead of focusing on