difference? >> oh, absolutely. it's that interaction between the teacher and the child that matters most. and i tell you what really has insignificant consequences are these no tolerance policies that kick people out of the school. we're seeing increases in expulsion particularly around minority youth. >> thank you. >> particularly around minority youth, but it's not changing the violent culture in our schools, so we can't expect to just kick people out. we have to have that one-on-one engagement with the teachers. but again, teachers can't be everywhere, so that's where the peer group and peer work comes in. >> well, and bullying won't stop. bullying is aggression. it's as old as humanity. what you have to have is this zero tolerance program that runs all over the place, in the schools, among the parents, among the bullies and, you know, as part of the culture. >> when you try to stop it, it's got to be specific, it has to talk about words, it can't be this generalized. >> you should name the behavior. >> nobody should bully and you shouldn't be mean.