along with the tremendous number of abandoned vehicles. people did not listen, went out with their vehicles and got stuck. even after the storm, they tried to go through some of the blocks, and the snow was anywhere in the steet from 16 to 29 inches. >> new york's mayor says he's looking into the reports that the clogged streets caused deadly delays in emergency responses. they are investigating the death of one woman and a newborn baby. >> we take our emergency live-saving responsibilities very seriously and i'm extremely dissatisfied with the way our emergency response systems performed. we're going to take a look at everything we did to see if it could be done better, starting with the communications and dispatching system. >> one woman says it took emergency workers three hours to reach her elderly mother who was having trouble breathing, and by the time medics reached her home, the woman's mother was dead. the western united states is