start practicing that skillset. >> one thing we're finding in the recession is there's something tribal going on. very senior men go with their comfort zone. so they're tapping on the shoulder and promoting someone exactly like them. women are less likely over these last two years to have this senior advocate. we have to have our sights set on that. it is the next way to get to the next step. you have to have someone arguing for you. >> thank you. how would you like a check for $800 the next time you get bumped for a flight. it's not only possible, actually your right as a passenger. that, plus even more flight rules you need to know, next. ring ring ring ring