albreakthrough withyou back. non-drowsy allegra® for fast 5-in-1 multi-symptom relief. breakthrough allergies with allegra®. welcome back to "newsroom." the u.s. territory of puerto rico, so much damage, devastation there. they still don't have running water or power. this, of course, after hurricane maria ripped through that island. >> and not only that, many residents are having a hard time reaching their loved ones because most of the cell phone towers are not working. we get the latest now from cnn's leyla santiago. >> reporter: from above, the images tell the story of maria's destruction. but on the ground, the faces tell the story of its desperation. as many on this island of 3.5 million people struggle to reach their loved ones.