lot of people pouring out. i imagine they're trying to get rides out of there whether they're heading back home or turning around or trying to link up with somebody else on the ground if they're mid-transit somewhere else. what are you hearing from some of these passengers? what are they being told? >> reporter: we have heard stories across the spectrum of the experiences they've had inside this airport today. i would say the moment of the greatest sense of urgency came from the d terminal a couple hours ago when people started smelling smoke, seeing a little bit of it. one man described it as the smell of burnt rubber, another man said it smelled like an electrical fire of some sort. passengers were mandatorily evacuated from that area. but then walking from the d terminal to the main course, usually a trip taken by the sky train which now, of course, isn't working with the power out. one group told me it took them about 30 minutes to make that walk in the dark with the lights flickering. others telling me it took them