is to make sure you can communicate accurately with as many people as possible. that's a good goal. but each time you get it wrong, the public is going to have less confidence in the system. so hawaii leadership should get out there quickly, explain what happened so that people can have confidence in the system. >> i know i may be asking you things that it's too early to try to discern, but this is on the state level, this error, not on the federal level? >> yes. this is coming from the hawaii emergency management size, so they're probably tested. in fact, there was a reporter who contacted norad who overseas the potenti the potential for incoming missiles, military entity and command. norad said we're not seeing anything, we didn't put anything out, and that began the process of understanding that what was coming on the stateside was inaccurate. in any crises, whether it's