>> jim, it's unbelievable what they've gone through to try to make this safe. there are still questions, there are still things that need to be certified. the faa comes in and they say, yes, it's fine, but the question, jim, is why did they say it was fine the first time and not this time and that has to do with the fact that safety is really an iterative process. as tragic as that sounds, we really have to learn from these things and make sure that those lost lives weren't in vain and that they are responded to appropriately. the question again is why wasn't this caught in the first place. i think boeing still needs to look deeper to regain confidence for all of us. >> since the lion air crash pilots complained -- pilots complained that they were not informed of the mcas system as it's known, that it was even on their plane. i just wonder how is that not gross negligence on the part of boeing, not to let pilots know? because throughout this boeing