and police chief are apologizing to a family after a disturbing incident with police. it was captured on cell phone video. a father, a pregnant mother and their two young daughters in a vehicle. when police officers swooped in with guns drawn, threatening to shoot and cursing at the family of four. >> get your [ bleep ] hands up. i'm going to [ bleep ] -- get them up! >> police? >> yeah. >> it doesn't open. i promise. i promise it doesn't open. >> you're going to [ bleep ] get shot. get your [ bleep ] hands up. >> i can't get my door open. >> get out of the [ bleep ] car! get out of the [ bleep ] car right now! yes, get out now. get out the [ bleep ] car. >> cnn scott mcclain joining us with more details. the family is suing the city and