not only a software problem with the autopilot but pilots were not adequately trained to adjust to this failure and there's this question of whether overseas pilots have the same standards of training but regardless of a pilot's training or competence level in my opinion the pressure to overcome in engineering failure should not be on the pilot. no pilot should have to adjust for this engine failure. this is on boeing. heather: ethiopia didn't have the capability of extracting the information they needed from these black boxes. what do you think we will get from them and how will that help? >> in the end it will solidify what people already believe, that there was a correlation with the air flight and there were autopilot issues that took place that they need to fix with