changes ahead for the postal service. thousand of employees now expected to lose their jobs. >> that's right. mail is going to take longer to arrive. abc's scott goldberg with more on the cutbacks. good morning, scott. >> reporter: rob, sunny, we don't use pens and paper like we used to, and that's why the postal service says it is drowning in red ink. if this is how you still pay bills and send letters you might soon be alone. >> there is really hardly any reason to come here aside from shipping a physical item. almost a relic. >> getting there. >> reporter: because e-mail and computers are costing the postal service truckloads, it's moving forward with a plan to save $3 billion. this spring they'll shutter more than half of the country's mail processing centers. eliminating some 35,000 jobs. those consolidations will lengthen the distance mail has to travel, so instead of taking the normal one to three days, first-class mail could now take two to three days. >> american public pays bills on line, more than 50% do today. we can't sit back and wait for another, five, six, ten years