>> yeah. >> this little boy's world had gone away. >> my son thomas swift. >> i remember thinking, that is the emblematic mother. that's the mother of all of us. >> that moment occurred on our watch, on our air, on live television. it's been ten years and i'm still affected by it. >> it's tuesday morning, 11th day of december, 2001. you are looking at the people gathered outside our studio on a sunny tuesday morning. >> september 11th, 2001 strikes me as being a normal, tipple cal, late summer day in new york except for one thing. >> al, it is such a pretty morning. >> perfect fall morning. >> i remember if you were going to take a picture of the skyline of new york to lure people, tourists to come to the city to experience it that would be the day you want to take the