good on his death threats, kirsten says her family decided not to go to the police. that decision would turn out to have dire consequences for other young women in the syracuse area. ten years after kirsten left the old man's dungeon, this woman went in. coming up, another prisoner, another victim. what would her fate be? >> reality just hit me like a ton of bricks. like, oh, my god. you know, even if i knock this guy out, i can't open this door. >> there's no way out? >> no, there was no way out. >> when "msnbc reports" continues. [ female announcer ] there's a gap out there. that's keeping you from the healthcare you deserve. at humana, we believe if healthcare changes, if it becomes simpler... if frustration and paperwork decrease... if grandparents get to live at home instead of in a home... the gap begins to close. so let's simplify things.