through the pantyhose and into my pores. i feed about 30,000 of them at a time for half an hour every two weeks. and the reason for that -- i know it sounds nuts and crazy -- we decide about three years ago that we either have to figure out how to kill bedbugs or get out of the business completely so we don't have to worry about a lot of callbacks and complaints from people. the downside is somebody's got to feed these things every two weeks to keep them alive and keep them multiplied. >> matt washes his arm to minimize the chance of reacting to the bites and escapes feeding time without any physical markings. but one of matt's customers is not so lucky. may 2012. after being ravaged by bedbugs in his home for two years, the man finally calls the team to save him from being devoured in his home. >> he got up, he came out and showed us his body, different body parts like his arm.