>> i think so because we have discovered a lot of things were done wrong in that incident with mr. gray. this is a time for us to make our department better. make our department come into the 21st century. it serves as an opportunity to recruit better and it serves as an opportunity to train better and train differently. it serves as an opportunity to super advise better differently and to discipline better. >> so i'm wondering in part you are just with us just now bringing into the 21st century you talked about the issue of training. i understand that when we think that what's happening is a bias question when we think what's