there and protection. making sure you understand the risk on the testing side, incredibly valuable. you put a lot of time an effort on the protection side. >> it's not just the website. you got to check social media as well. >> that's right. >> and then you talk about the liability. it's not just your own liability. you've got to district that wbu with the people you work with. >> most business owners don't realize they have the opportunity to transfer the liability back on their vendors. >> how do you do that? >> make sure the vendors are willing to guarantee the capability. all too often business owners get stuck with the bad end of -- all too often business owners get stuck with the bad end of the stick. and when something bad happens the guy says you didn't configure it properly. they need to transfer the liability back to the vendor saying look, if your product doesn't work, there's a financial ramification. >> are most people not thinking