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i quite like this. this is definitely making me want to buy a french wine. or go on holiday to the riviera, or something. orthat — yeah! if you've got french wine and german wine in the same aisle, if you play stereotypically french music, you can basically go buy more french wine. if the german music's playing, you'll buy more german wine. german music plays. hold music — it's something most of us have had to endure. oh, it's so irritating. yeah, so people have actually done studies about which kind of tracks make us stay on hold for the longest. so, track two is a pan pipe version. love a pan pipe! pan pipes play. oh, this is quite nice, i quite like this. this is the thing that they found people stayed on hold the longest for, because it's a slightly different variation on what that familiar track is. "please hold while your call is being connected." - this isjust a person telling me i'm on hold. yeah. which is the worst thing you can do if you want people to stay on hold. she's quite incessant. yes. she's going on and on.