technicians but close to a thousand people from other states, utility workers and contractors on the ground here helping us to get power restored. martha: were there lessons learned from irene same time last year that might help this time? >> we did take a number of steps as a result of irene. we are tightly coordinating our efforts with the office of emergency management, with local officials, we're using social media to reach out to customers and let them know whatee we are doing. we also spent a significant amount of money on tree trimming and other improvements to our infrastructure. martha: how many days before we're back on as a state? >> at this point, you know, we still are assessing the damage, and i'd have to say at this point it could be for some people it could be seven or more days until those last customers get restored. martha: not good news, karen. aoeuplt anxious to gei'm anxious to get home and so many