the people who signed up at first, despite all the difficulties with the website, those people are likely to be in relatively bad health because they needed insurance, they had health conditions that they needed to get taken care of right away. as time goes on, the people who are going to sign up are going to be in better health, and so that's something that's going to benefit the risk pool. it's going to make the risk pool healthier. and ultimately, that should result in 2015, for example, that should result in lower insurance rates. >> but let's take a look at the some other numbers from this keyser poll. it finds that only about a third of uninsured people have tried to get insurance in the last six months. that includes 18% going through an insurance marketplace. do those numbers concern you? >> they do concern me. that's one of the reasons the affordable care act put into place these entities called navigators, which the purpose of navigators is to go out and find people and help people sign up