As the pandemic approaches its one-year anniversary, it's time to check the score, fellow travelers. Which companies are treating you well during the pandemic? Which ones aren't? It matters because you usually have a choice in airlines, car rental companies, and hotels. And you want to make the right decision as you start to plan your next trip. For Daylene Guidice, Viking Cruises is a clear winner. She had a European river cruise booked last spring. When the pandemic began, "They refunded everything quickly," says Guidice, a retired executive assistant from Pleasanton, California. "I didn't even have to ask." Then Viking went beyond that. It followed up with emails letting her know when cruises would resume. It also explained the precautions it would take to ensure her health and safety.