Share this article Share this article SAN FRANCISCO, Jan. 19, 2021 /PRNewswire/ -- Tonkean, the operating system for business operations, today announced the results of its "State of Business Operations" study conducted in partnership with Lucid, which revealed the increasing value that enterprises place on business operations. More than 95% of respondents indicated that business operations has become a more important function in their organization in the past year. More than 95% of respondents indicated that business operations has become a more important function in their organization in the past year. The survey of 500 IT and business operations professionals at large and mid-sized companies, fielded in November of 2020, also showed growing frustrations with the status quo of resources and tools to perform operations work. 86% of respondents said their projects at least occasionally get delayed because of a lack of technical resources, and only 24% believed their current toolset satisfies all their needs.