In this series, Bisnow highlights people and companies pushing the commercial real estate industry forward in myriad ways. Click here to read Q&As with all the innovators Bisnow has interviewed so far. While consumers turned to e-commerce at an unprecedented rate over the past year, Justin Abrams has been working to bring brick-and-mortar retail into a new era. Courtesy of Justin Abrams FlagshipRTL CEO Justin Abrams Abrams has a degree in cello, but the resident of Manhattan's Upper West Side spent the first several years of his professional life in marketing for energy drink company Red Bull. That experience gave him a different way of looking at retail's real estate problem.