last month she was in pain and her gp told her to call an ambulance. when we got to the hospital, i was sitting back, i had my legs up and i was on gas and air because i had had a lot of pain at that point. the paramedics said, "we are going to be in for a bit of a wait." there was a queue of ambulances ahead of us — a long queue. he went out to go and check how many there were and they were probably about 18 ambulances. in the end, angela said she had to wait in two different ambulances for five hours. i was in here all night, there was no heating, i was freezing cold. she spent the night in a side room off a&e, before being transferred to a bed on a ward the next morning. she has nothing but praise for the nhs staff involved, but describes the situation as chaotic. it's really opened my eyes to the pressures that they are under and how overwhelmed they are because i've heard loads of stories, people always talk about these things and you don't really believe