correspondent chris mason. is this the sight and sound of the future under construction? at this factory in lytham in lancashire, they make heat pumps, a greener alternative to a gas boiler. but putting them in can be a lot of hassle, and you need lots of insulation so they are effective. one example of the changes some say will soon be essential. how scared should people be, scared about what they read in this report and scared about what changes in their lives might have to happen? they need to understand the consequences of us not collectively taking all the right actions, but ultimately of course many of these actions come down to governments, it comes down to businesses who are stepping forward and playing their part in terms of going to net zero and of course in each of our lvies we can take actions as well. and of course in each of our lives we can take actions as well.