households face this winter? well, to find out, i sat down with the big boss of vaasaett. it monitors the cost of energy bills for every european country, including here in the uk. and their numbers are trusted as the official ones for the industry, and are used when countries put together their energy policy. philip lewis, a real pleasure having you on the show. and philip, let me start with this, because i'm just wondering, how extraordinary was the situation that we were looking at last year for european households? absolutely unprecedented. if you look at the amount of price rises, we saw countries — typically across europe — on average increasing by, or doubling, or in some cases, tripling their prices for energy. that compares, if you put it into context with historical levels, that's about as much of an increase as we saw in total for those countries over the past two decades. and i'm wondering, philip, how has the strategy for europe changed? because when i was looking at the research, it beggars belief that there really wasn't a strategy