james get home after his careless release. a lot of people feel woozy when they leave the hospital. so make sure you have a ride home from someone who knows where you live. at number 17, ambulance errors. a lot can go wrong on the way to the hospital. darlene deuce is struggling to breathe. she calls 911 and tells the operator where she is. >> 602 wales drive. >> 602 wales drive? >> yes. >> instead of dispatching an ambulance to wales drive, the dispatcher sends paramedics to wells street, w-e-l-l-s. 27 miles away from darlene. darlene dies from a blood clot, police say. after an ambulance takes more than 45 minutes to find her. >> very, very critical amount of time in terms of the response time necessary to save somebody's life.