know. >> both called roberta asking. >> called and text. >> roberta, i need the phone number i can get for that family. either -- there were a couple numbers for the mom. >> police officers called her. detectives called her. >> but you all called? >> yes. >> you called? you called? you called? >> i can't tell you how many times. >> he called. >> and what was -- what did you get? >> voice mails. >> nothing. >> voice mails. >> and then, i would send texts on top of that. >> no response? >> one of the texts -- i mean, i -- we're going to call the police, right? you know, just letting you know because we have no idea. no responses. no -- a normal parent, when you text someone that they're going to call the cops because you can't find your child, they would reply. >> nothing. >> no response. no nothing. >> reporter: and, anderson, the parents also talked about how, initially, they thought gabby and brian were missing until they realized that gabby's van was right here in north port, florida, at the laundrie family home.