that somebody may be me. i did not grow up working on cars. i ended up getting a degree in auto technology. does it get worse when you turn on the heat? how we're different than a regular garage is that people have to meet certain income requirements. >> i was quoted close to 1,400. >> we charged customer $15 an hour for labor. market rate was $100 an hour. we don't do markup on the parts. we are a lot less. you look at 300 bucks. >> i would give you more, you know. >> a car that works allows them to meet the basic needs of their lives with dignity. thanks for your patience. >> it's a lot of weight off my shoulders. >> it's about moving people forward and moving their lives forward.