it's so unnecessary. you said, these vaccines work. and so, we made the decision to do it because it was just the right thing to do. instead of worrying about the complications, we decided we are going to do this. and once we made that decision, the team figured out how to get us to 99%. it was doing the right thing to stabilize. and that's the priority. >> 99% is great. if 99% becomes a coefficient of losing a lot of staff, then that's bad for business. you say it's a win. but you have 500 employees that are going to have to go. 2,000 going on unpaid leave. why is that acceptable as a win? >> well, again, it comes down to the trade-off of saving lives. no matter how big the numbers were, saving lives would have been worth it. but those numbers, less than 1% of our workforce that are going to leave -- and i wish it was 0%. less than 1% is still a very small number, very manageable in our ability to hire. and ironically, we actually now