and the only people that i could get in was my dad and sister. u.s. forces were shooting fire, taliban, also like afghan forces, too, at the gate. so people were getting hurt left and right. and it was really a bad situation. >> reporter: that's incredibly traumatic. have you been able to speak to your family since you were separated from them at all? >> this morning for two minutes. that's it. >> reporter: what did they say? >> they are in shock. they were worried about us and we were worried about them and they said what's gonna happen to them and i was, like, i don't know. >> reporter: but this is only a temporary reprieve. there are still so many questions about where they will go and what will happen to families still trapped in afghanistan. many here looking to the u.s. for answers. >> there is tremendous capacity and capability at this air base,