training program for all employees including me. but i want new york state government to be a model of office behavior. and i brought in an expert to design a new sexual harassment policy and procedures. and to train the whole team, myself included. i accept responsibility and we are making changes. other complaints relate to the work environment. now, i have always said my office is a demanding place to work, and that it is not for everyone. we work really, really hard. my office is no typical 9:00 to 5:00 government office. and i don't want it to be. the stakes we deal with are very high. sometimes even life and death. we have to get the job done.