that caught my attention, and just -- it's just sad. >> one of the media lessons for me, from this scandal, from this tragedy is you need an on the record source like dr. foot and you also need individual patients like the man you're talking about in order to bring the story home. >> and what is difficult about when you're doing medical stories, you have to have those people come forward or those families come forward with medical records because of the federal laws surrounding the health privacy issues, it is against the law for anybody to tell us anything about a patient. we really have to rely on records and then take the records, brian, i'm not a doctor, so you have to take them out to a medical professional to kind of evaluate what you're looking at. it takes a lot of time to determine, okay, was this guy sick because of the delay in