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conservative on "crossfire.” >> the american people appreciated the new television. they certainly came to cnn in droves. >> mr. gorbachev and i both agree on the desirability of freer and more extensive personal contact between the peoples of the soviet union and the united states. >> we began to realize that the best way to get a message to a foreign leader was to have the president go in the rose garden and make a statement because everybody was watching cnn. >> cnn was a breakthrough. it changed the whole world. >> it changed quickly the network news business. that business that we weren't the only ones. and it was hard. you know, it's hard to be on the top little perch and have to come down off it. >> on "special segment" tonight, the network news. the first in a two-part series on the profound changes taking place in television news. changes being brought about by business, competition and technology. >> there were a variety of reasons why people who worked at the broadcast networks were freaked out in 1980s.