ending in the kind of result we want is not going to be done in the near future. >> so jim, rowhani also wrote we must work together to end the unhealthy rivalries and interferences that fuel violence and drive us apart. we haven't had official diplomatic relations with iran as a country since 1980, when 52 u.s. hostages were taken hostage at the u.s. embassy. is there real change happening here or is this just public relations? >> there's definitely unique and unprecedented outreach. we haven't seen something like this since 1979. letters, the invitation to meet directly, some of the outreach of the people, this digital outreach via twitter, et cetera although they don't allow their own people to go on twitter. >> they have their own internet. >> exactly. their own intranet. taken together, it's at least an opening in the white house and u.s. officials i have spoken to are at least listening but they repeat what is the consistent administration position on this which is actions speak louder than words.