Message : Required fields PORTLAND, Ore., May 7, 2021 /PRNewswire/ -- Umpqua Bank, a subsidiary of Umpqua Holdings Corporation (NASDAQ: UMPQ), has been named the top bank in the Northwest region for customer satisfaction in the J.D. Power 2021 U.S. Retail Banking Satisfaction Study SM. The bank was among 13 U.S. financial institutions to earn a top regional ranking in the study, which highlights banks' efforts to support customers during the pandemic. "Our number one ambition at Umpqua is to be there for our customers in good times and bad." Cort O'Haver, CEO According to Umpqua CEO Cort O'Haver, Umpqua's human digital banking strategy uniquely prepared the bank to help customers stay personally connected to their money and their banker, particularly at the height of the pandemic's economic and financial disruption.