WNS (Holdings) Limited: Virgin Atlantic Partners with WNS to Digitally Transform Customer Experience during COVID-19 Co-creates an intelligent automation solution to address 400x surge in refund requests WNS (Holdings) Limited (NYSE: WNS), a leading provider of global Business Process Management (BPM) services, today announced that it has successfully deployed a custom intelligent automation solution in collaboration with Automation Anywhere, a global leader in Robotic Process Automation, which equipped Virgin Atlantic to process the sudden spike in COVID-19-related refund requests with speed and efficiency, while maintaining its superior standards of customer service. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20201217005770/en/