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'Your call is important to us...' Who makes hold music, and why is it a £1.5bn industry?

We’re spending more time than ever waiting on the phone for help, and companies are reaping the rewards ....

United Kingdom , Tim Carleton , Rob Wood , George Squier , National Audit Office , Telephone Hold Program System , Creative Excellence , Alfred Levy , Hold Program , Music Concierge , Harry De Quetteville , Culture Editor 39s Choice , Mobile Phones , Phone Bills ,

Why Do We Find Waiting on Hold So Irritating?

'Your call is very important to us.' Uh, really? Then why are you still on hold? HowStuffWorks looks at the art and science of being put on hold. ....

United States , Lionel Richie , American Psychological Association , Future Publishing , Alfred Levy , Best Strategy , Putting People , Anat Rafaeli , American Psychological , Michael Jackson , Rich Moncure , Hold Marketing , For Moncure , Internet Protocol ,

Hold Up, Wait A Minute... | SPIN

Hold Up, Wait A Minute... | SPIN
spin.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from spin.com Daily Mail and Mail on Sunday newspapers.

New York , United States , New Zealand , New Zealanders , Peter Frampton Tames , John Lydon , Zealand Herald , Robert Johnson , Phil Collins , Peter Warren , Tim Carleton , Nancy Sinatra , David Lange , Dave Dobbyn , Jacinda Ardern , Louise Keast , Auckland City Council Information Center , Zealand Ministry For Culture , Club Penguin , Public Image Ltd , Alfred Levy , Yanni Head Tim Carleton , Skip Peck , Dance Exponents , Mutton Birds , Th Dudes ,

'Your call is important to us.' Really? - The Boston Globe


‘Your call is important to us.’ Really?
By Mark Shanahan Globe Staff,Updated April 7, 2021, 4:19 p.m.
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I’m still on hold.
It’s been 25 minutes, and I’m losing patience. I want to hang up and call back later, but I know the wait won’t be any shorter then, and it might be longer.
This isn’t an insurance company or my dentist’s office. I have to stay on the phone because, as the recorded message intones periodically, I’ve reached the COVID vaccine line of a major Boston hospital.
I’m trying to make an appointment to get vaccinated, and to do that I’m enduring excruciating hold music, a loop that alternates between a grating lite jazz melody in the key of G ― Kenny G, that is — and a fragment of something that sounds vaguely classical and entirely annoying. ....

United States , Ron Schott , Danny Turner , Pachelbel Canon , Justin Ginsberg , Marketing Association , Alfred Levy , Jim Croce , Experience Marketing Association , Massachusetts Registry , Motor Vehicles , Kennyg Meets Mozart , Mood Media , ஒன்றுபட்டது மாநிலங்களில் , ரோன் ஸ்காட் , டேனி டர்னர் , ஜஸ்டின் ஜின்ஸ்பெர்க் , சந்தைப்படுத்தல் சங்கம் , ஆல்ஃபிரட் வசூல் செய்தல் , ஜிம் குரோஸ் , அனுபவம் சந்தைப்படுத்தல் சங்கம் , மாசசூசெட்ஸ் பதிவு , மோட்டார் வாகனங்கள் , மனநிலை மீடியா ,