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Amorepacific Group eyes 40 pc revenue from MBOs in the next 3-4 years, ET Retail

Amorepacific: The group has recently entered into partnerships with conglomerates like Reliance's Tira and Tata Cliq's Palette to expand its offline presence. The brands of the group are also available at various channels like e-commerce, MBOs, and some of its own stores.

Amorepacific-group , Tata-cliq , Amorepacific , Aul-lee , Ulwhasoo , Aneige , Ata-cliqs-palette , Ira , Ykaa , Orean-beauty-brands , Nnisfree

ADA CELEBRATES RECORD-BREAKING FIVE YEARS

The company achieved five times growth in top line revenue, serving over 3,000+ large brands and developed 1,200 digital talents across 11 countries SINGAPORE, March 29, 2023 /PRNewswire/ -- Integrated growth agencyADAcelebrated its momentous 5-year anniversary today. Formed in 2018, ADA has grown multi-fold in its solutions, capabilities, markets and people. Over the past five years, ADA has supported over 3,000 enterprises in their digital transformation journeys to better understand fast-evolving consumer behaviours and successfully engage with new-age consumers. Srinivas Gattamneni, CEO of ADA (2nd from left) flanked by Guest of Honour His Excellency Katsuhiko TAKAHASHI, Ambassador of Japan to Malaysia (3rd from left); and shareholders Tomoyuki Shionoya, GM, Sumitomo Corporation (1st from left) and Daichi Nozaki, VP, Softbank Corporation (1st from right); at ADA's 5th Anniversary "Digital Awesomeness Continued" event, celebrating ADA's record-breaking 5 years. Some of ADA Asia's key achievements over the past five years include: Launched the first of its kind integrated media, creative, tech, ecommerce, customer engagement services, which has gained significant traction. Won over 220 APAC industry awards for our clients' outstanding work. Solid triple digit year-on-year (YoY) business growth since 2018, culminating in top line revenue of approximately USD300 million. Operating profit crossed USD20 million, and company remained profitable in 4 of the 5 years since inception. Achieved a diverse and equitable workplace with 50:50 gender ratio across metrics. Developed the largest Southeast Asia talent pool of 1,200 specialists in ecommerce and digital marketing. Attracted founding investors, Axiata, Softbank Corp & Sumitomo Corporation to support ADA's growth. "In our five years of operation, pride of the achievement goes to our amazing 1,200 ada-ians across 11 countries in APAC, who through their vision, creativity, grit and determination built a company from ground up. ADA is pioneering outcome-based solutions that is powered by data, technology, and content, which proved successful for our clients during their transition to digital. As a result, we were able to record five times business growth and transformed many brands," said Srinivas Gattamneni, Chief Executive Officer at ADA. Since its inception in 2018, ADA has been at the forefront of driving digital transformation in the region. With offices in 11 markets across Asia and a team of about 1,200 digital experts, ADA has supported some of the largest and most respected brands in the region including Procter & Gamble, Unilever, Etiqa Insurance, Petronas, DBS Bank, Laneige, Nestle, Watsons, Burger King, and Toyota. Looking ahead, ADA plans to continue innovating with a number of exciting initiatives on the horizon focusing on connected analytics, marketing, commerce and customer experience solutions to grow clients' top line. The company will be investing in new technologies such as conversational chatbots, Customer Data Platforms, and AI-powered technologies, while expanding its footprint in existing markets and exploring new ones. ADA also aims to deepen its partnerships with leading companies in the data and AI space, to bring more value to its clients. "While the historic growth has been satisfying, we remain focused to develop into a broader APAC champion as an integrated growth partner for enterprises. In future, we will be expanding into India, South Korea and Japan to leverage the capabilities we have built to serve large markets. We will continue to broaden and deepen our offerings across the marketing, commerce and customer engagement solutions to provide our clients with tangible solutions and insights for them to succeed in an increasingly competitive and complex business landscape," said Gattamneni. About ADA ADAprovides services that enable enterprises and brands to drive topline growth through digital marketing and sales transformation across Asia. It operates three data-driven service segments: i. Marketing Solutions: provides performance marketing, which enables clients to reach consumers efficiently on social media, native ads, display ads and search marketing; creative solutions to drive user engagement and conversation rates; and marketing technology transformation involves consultation on the implementation of managed services that enable brands to achieve superior customer experiences with technology platforms. ii. Ecommerce Solutions: provide brands with end-to-end store management to fulfil enablement on marketplaces, social channels, third party messaging channels and owned websites. iii. Customer Engagement Solutions: used by enterprises to enhance customer support and communicate with consumers in real-time through SMS, WhatsApp and other messaging applications. ADA, which operates 11 offices across Asia with approximately 1,200 employees, was formed in 2018 and is headquartered in Singapore and Malaysia.

South-korea , Singapore , India , Malaysia , Japan , Tomoyuki-shionoya , Srinivas-gattamneni , Daichi-nozaki , Softbank-corporation , Procter-gamble , Sumitomo-corporation , Unilever

ADA partners with Omcom for Integrated Customer Support Management across eCommerce Channels

Online shopping is here to stay - for businesses to be the chosen one by customers, is to provide effective, seamless channels of communications before, during and after transactions. KUALA LUMPUR, Malaysia, Oct. 18, 2022 /PRNewswire/ -- ADA, the largest independent analytics, data, and artificial intelligence (AI) business in the region has partnered with Omcom, a conversational commerce platform for businesses, to provide a convenient solution for businesses to manage chats and customer support management across hundreds of marketplace stores in Southeast Asia (SEA). ADA manages flagship stores of blue chip brands such as Unilever, Procter & Gamble, Laneige, among others, and this partnership has helped ADA manage high traffic of messages in various channels while ensuring the customer experience journey is uniform across the brands' products and markets in SEA. "In the past, keeping track of every online store's messaging platforms was a laborious task that consumed a lot of time and energy. Now, the average response time across all online stores managed by ADA has decreased by 5 times while the productivity of customer service has increased by 30%, enabling us to focus more on improving our service to customers to drive business," said Anurag Gupta, Chief Operating Officer of ADA. "Omcom's mission is to help businesses chat, connect and sell across channels from one application. Chats are more than just means to communicate - it can help businesses address any issues that customers have before, during or after a transaction; and beyond it too that benefits both parties. It can help your business create a personalised approach for every customer in any online channel", says Ivan Voloshyn, Founder and Chief Executive Officer of Omcom. "With omnichannel chat management, enterprises can build strong customer relationships even at large scale, in any popular e-commerce channel". In addition to real-time chats, Omcom's tools can track current and past orders, delivery status and whether the customer they are speaking to is new or returning. Customer service can also set reminders to follow up and highlight chats with critical issues that require attention of the management or product owner. Ivan shared, "we're aware that alongside chat management, customer service team management and productivity tracking are important too. We're working closely with ADA to ensure our technology can help businesses address that and ultimately provide great customer service." "With ADA's phenomenal growth path in eCommerce, especially since the acquisitions of Awake Asia and SingPost's eCommerce arm, this partnership with Omcom catalyses our intent to provide tech-enabled end-to-end eCommerce capabilities in the APAC region," added Anurag. E-commerce marketplaces and social media have risen to become the most popular shopping modes in Southeast Asia[1]. Previously, brands have been approaching social media and marketplaces in a different manner but that situation is changing now. With integrated shopping features, such as Facebook Shopping, Instagram shops, TikTok shop; social media has opened a new sales channel for many businesses. More people are now interacting with brands on social media and they expect a similar experience when they buy from marketplaces. About ADA ADAis a data and artificial intelligence company that designs and executes integrated digital, analytics, and marketing solutions. Operating across 10 markets in South and Southeast Asia, ADA partners with leading brands to drive their digital and data maturity, and achieve their business goals. We are anchored on the following main services: Providing business insights, data enrichment, and advanced analytics Understanding the consumer mindset and designing data-driven creative marketing strategies Executing end-to-end digital marketing solutions for growth hacking, funnel optimisation, and goal optimisation ADA complements its unique digital expertise with deep proprietary data of 375 million consumers. [1] https://techwireasia.com/2021/10/southeast-asia-sees-exhilarating-rise-in-social-commerce/ About Omcom Omcomis a social & conversational commerce software platform that allows businesses to hat, onnect, and sell across messengers, marketplaces and social media channels from one app. It provides enterprises with tools for channel enablement, operational efficiency, O2O integration and data analytics. SOURCE ADA

Kuala-lumpur , Malaysia , Anurag-gupta , Ivan-voloshyn , Instagram , Unilever , Procter-gamble , Southeast-asia , Chief-operating-officer , Chief-executive-officer , Awake-asia , Facebook-shopping

AMOREPACIFIC Brings the 'Next' K - Beauty Innovation to Indonesia

The 77-year hub of latest beauty innovations, AMOREPACIFIC offers latest beauty solutions through its global brands Sulwhasoo, Laneige, innisfree, & Etude JAKARTA, Indonesia, July 20, 2022 /PRNewswire/ -- While K-concept beauty products are gaining popularity in Indonesia, AMOREPACIFIC, a 77-year-old beauty group with roots in Korea, is moving forward as a global provider of new and innovative beauty solutions. During the pandemic, AMOREPACIFIC continued its research on skincare ingredients recently in the spotlight, such as hyaluronic acid and retinol. As a result, the company is now offering the enhanced versions of its globally popular skincare formulas from its brands like Sulwhasoo, Laneige, innisfree, and Etude. And Indonesia - where young, tech-savvy consumers quickly access new trends from around the world and actively try them out - remains one of AMOREPACIFIC's key markets. Skin care proved strong in Indonesia as the people devoted more time to personal care regimens during the pandemic. Online shopping activities through digital platforms also increased dramatically during this period - the Indonesian E-Commerce Association (idEA) mentioned that e-commerce growth in Indonesia increased by more than 40% in 2021[1]. To serve the consumers in this dynamic region, AMOREPACIFIC Indonesia is actively widening its digital presence while also introducing new products and experiences that cater to those that appreciate self-care routines. Sulwhasoo, which opened its first store in Seibu, Grand Indonesia, Jakarta in 2013, has been actively expanding its stores across Indonesia and plans to open its latest new store in the Island of the Gods later this year. Laneige, trusted by Indonesian customers for their deeply hydrating solutions, recently celebrated its Cosmo Reader's Choice Awards 2021 win for the Water Bank Hydro Cream EX. Innisfree will be reopening its Senayan City store later this year with a new eco-friendly theme. Visitors will be able to participate in earth-caring initiatives like the innisfree Green Forest Campaign and upcycling programs. Eun-san Jeong, General Manager of AMOREPACIFIC Indonesia, said, "AMOREPACIFIC will continue to provide new and original beauty products for Indonesian consumers. In addition to serving our customers who are investing in taking care of themselves, we will carry out campaigns that support a sustainable future and the co-growth for the local community." AMOREPACIFIC's 77-YEAR BEAUTY JOURNEY Throughout its 77-year history, AMOREPACIFIC has embraced the harmony and balance that Mother Nature provides. It has long focused on the potential of natural ingredients and researched plant ingredients native to Asia, such as ginseng and green tea. Today, the company offers science-based solutions that capture the beauty benefits of these potent herbs. Green Tea - Time-honored Beauty Secret of the East The history of AMOREPACIFIC 's research in green tea began in the 1970s when it began cultivating its organic green tea fields on the pristine Jeju Island off the southern coast of the Korean peninsula. As the world's only beauty company that produces its green tea, it also leads the research into its skincare benefits, including the discovery of a new variety with 1.5 to 2X higher hydrating and anti-oxidant properties, to a patented probiotics strain found in green tea. Ginseng - A Mystic and Precious Herb In Asia, ginseng has been widely referred to as the 'root of vitality.' In the 1960s, AMOREPACIFIC began research to unlock the beauty potential of this traditional medicinal herb and began implementing ginseng's saponin - an active ingredient that provides anti-aging and brightening effects - into its skincare products. Today, the company's science and legacy in this therapeutic herb form the base of the global luxury skincare brand 'Sulwhasoo.' LATEST TECHNOLOGIES FOR THE MODERN, POST-PANDEMIC BEAUTY CONSUMER Amidst growing interest in Indonesia for innovative products that K-beauty is well known for, AMOREPACIFIC continued its research throughout the pandemic to enhance its global best-selling formulas. The following examples highlight the latest technologies and showcase what AMOREPACIFIC has in store for the future of beauty. Laneige' Blue Hyaluronic Acid' and 'Beauty & Life Lab' AMOREPACIFIC began research on hyaluronic acid, a deeply hydrating skincare ingredient, in the 1980s. The latest from the company's labs is the Blue Hyaluronic Acid, patented for the new Laneige Water Bank line. With the size 1/2000 from original hyaluronic acid, it can be absorbed 263x faster to 10th layer of skin, as well as manage the balance of skin barrier up to 300% and keep the skin moisturized for 100 hours[2]. The research findings are from the brand's Beauty & Life Lab, which focuses its research on modern people's lifestyles - analyzing changing customer lifestyles based on big data and investigating how everyday lifestyle choices affect skin health. Sulwhasoo 'Ginsenomics from the 'Heritage & Science Center (SHSC)' Ginsenomics is the essence of the luxury skincare brands' research on Ginseng. Korean Ginseng contains more than 30 different types of saponins, but only a particular type of saponin, available in very small amounts, delivers excellent anti-aging efficacies. When Sulwhasoo made this discovery, it went a step further than simply extracting this rare ingredient - condensing it by 6,000 times for the skin, then gave it a new name - Ginsenomics. These developments are from the Sulwhasoo Heritage & Science Center (SHSC), the Mecca of more than 50 years of research into Korean traditional herbs. With its roots firmly planted in Korean ginseng, the Center proposes unique herbal skincare solutions that combine precious ingredients with the latest innovations in skin science. Innisfree 'Jeju- Liposomlogy' and the 'Green Innovation Lab' Green Innovation Lab is one of innisfree's initiatives to create high efficacy products with low irritant, clean ingredients. The lab is also dedicated to delivering formulas in methods that minimize waste and reduce impact on the environment. One of the first creation of Green Innovation Lab is the Retinol Cica Moisture Recovery Serum. This product is formulated with Jeju-Liposomlogy which is mix of pure Retinol in low percentage, Ceramide NP, Centella Asiatica-derived ingredient, and hyaluronic acid. It is proven to improve skin condition effectively by reducing oil production amount, blackheads, pigmentation, redness & even out texture. Thanks to Jeju-Liposomlogy formulation, this serum has been approved through six safety tests, including a 504-hour accumulated skin irritation test, making the product safe to use for sensitive skin, and by pregnant women. BEAUTY FOR A MORE SUSTAINBLE FUTURE AMOREPACIFIC aims to help consumers find their beauty and, at the same time, keep the planet and communities beautiful too. By conducting responsible brand activities and supporting and supporting sustainable lifestyles, AMOREPACIFIC aims to move forward together with customers and society to create 'A MORE Beautiful World.' Laneige 'HUG for Universal Goodness' With award-winning hydration products loved by customers around the world, Laneige has been sharing the brand's belief that water, the origin of all life, is the key to beautiful skin and vibrant life. For the past 10 years, Laneigehas been participating in CSR programs that preserve water resources, including the 'HUG for Universal Goodness' campaign. Innisfree, an Eco-Conscious Beauty Brand Innisfree committed to deliver skin-loving beauty by formulating products with clean formula and expanding its selection of vegan-friendly range. In addition to caring for skin health, the brand works towards earth-loving sustainable beauty. Starting with reducing the use of new plastics and emphasizing the use of recycled plastics, Innisfree is actively acting in guarding marine eco-system by making all its sunscreens coral reef friendly. The brand also continues its refo

Jeju-island , Cheju-do , South-korea , Senayan , Sumatera-utara , Indonesia , Mecca , Makkah , Saudi-arabia , United-states , Jakarta , Jakarta-raya