First Call Resolution Comprehensive Guide Launched
SQM group developed a comprehensive guide for the first call resolution metric, the most important call center industry metric for determining performance.
Source: einnews.com
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Marathon County Board District 2: Destiny Goretski, Ann Lemmer
Candidates Destiny Goretski and Ann Lemmer will face off in a race for the Marathon County Board District 2 seat in the spring election on April 5.
Source: wausaudailyherald.com
Marathon County Board District 38: Jonathan Fisher, Bobby Niemeyer
Incumbent Jonathan Fisher will face challenger Bobby Niemeyer in a race for the Marathon County Board District 38 seat in the spring election.
Source: wausaudailyherald.com
Marathon County Board District 7 candidates: Becky Buch, Alex Eichten
Incumbent Becky Buch will face challenger Alex Eichten in a race for the Marathon County Board District 7 seat in the spring election on April 5.
Source: wausaudailyherald.com
Fort McCoy Afghanis to be Imported to Wausau Sooner than Expected
Daniel Greenfield, an Israeli-born investigative reporter joined me on Feedback recently to discuss what he di...
Source: wsau.com