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The plight of the hidden carers in your workforce

Financial Times: Millions of staff secretly juggle busy jobs with demanding caring duties.

Japan , United-kingdom , Emily-holzhausen , Centrica , Carers-leave-act , Carers-united-kingdom , The , Plight , Of , Hidden , Carers , In

Jennifer Horgan: We are not robots, we need to take a step back and be human again

Should humans feel so uncomfortable in their human skin that robots seem like the best option as their carers?

Bantry , Cork , Ireland , Irish , Christy-ring , Carers , Technology , Person-jennifer-horgan ,

BBC News

they produced a highly critical report. but the bbc can reveal before publication it was radically changed, reducing blame on executives. 15 mentions of poor, inadequate or weak governance were removed. a draft version read... while the published version said... references to a lack of transparency and a culture of fear were also removed. i think it's despicable. i think it's a real betrayal of their bereaved relatives, of their service users, their carers, their staff. we've seen year after year, poor governance and this sort of cover up culture where nobody accepts any responsibility for their actions. hi, rob. nice to meet you. the trust says its standard practice to check the factual

Report , Publication , Bbc-news , Blame , Poor , Governance , Mentions , Draft-version , 15 , Version , Relatives , Lack

Verified Live

the figure was disputed by the trust. so local nhs bosses brought in auditors grant thornton, who produced a highly critical report. but the bbc can reveal before publication it was radically changed, reducing blame on executives. 15 mentions of poor, inadequate or weak governance were removed. the published version said... references to a lack of transparency and a culture of fear were also taken out. i think it's despicable. i think it's a real betrayal of their bereaved relatives, of their service users, their carers, their staff. we've seen year after year poor governance and this sort of cover up culture where nobody accepts any responsibility for their actions. hi, rob. nice to meet you. the trust says its standard practice to check the factual

Nhs-trust , Report , Trust , Bbc-news , Publication , Governance , Auditors-grant-thornton , Auditors , Blame , Poor , Mentions , Figure

Newsnight

we're joined by labour's shadow international trade secretary, nick thomas—symonds, farmer liz webster, and conservative brexiteer and former trade secretary peter lilley. also tonight. as mental health referrals spike, an exclusive newsnight investigation reveals how a draft report into what was the worst nhs mental health trust in england — norfolk and suffolk — was changed, shifting blame from bosses over losing track over potentially thousands of deaths. it raises questions about nhs governance, we speak to whistleblowers and bereaved parents. it is despicable. i think it is a betrayal of their bereaved relatives, service users, carers and staff. i'm not surprised because we've seen poor governance year after year and this cover up culture. and it's been ten years since this moment... the ayes to the right, 272. the noes to the left, 285. cheering.

Peter-lilley , Exclusive-newsnight-investigation , Labour-s-shadow-international-trade-secretary , Former , Mental-health-referrals-spike , Farmer-liz-webster , Nick-thomas-symonds , Conservative-brexiteer , Deaths , Questions , Norfolk , Blame

Newsnight

said, "the governance over mortality reporting at the trust is inadequate," while the published version read, "the trust has strong governance in its approach to inpatients." however, it did say "the controls over mortality reporting at the trust require improvement" and "the governance and accountability need to be clarified and reinforced." a reference to a lack of transparency around the reporting of deaths was removed, as was a section saying the trust had a culture of fear. i think it's despicable. i think it's a real betrayal of their bereaved relatives, of their service users, their carers, their staff. i'm not surprised, because we've seen year after year poor governance and this sort of cover up culture where nobody accepts any responsibility for their actions. and that has to change. hi, rob. nice to meet you. reports changing between their first

Trust , Governance , Mortality-reporting , Controls , Version , Approach , Inpatients , Deaths , Lack , Transparency , Accountability , Reporting

Newsnight

once branded the worst trust on mental health in the country, showed it had lost track of thousands of patients who'd died. and tonight we can reveal sections of that original report were radically altered. quotes like, "a culture of fear", a "lack of transparency" and "weak and inadequate governance of mortality data" were all taken out. both the trust and the report authors say the changes were made during a standard fact checking process and that the report is "independent" and "robust". but the health ombudsman says the changes go way beyond what he would expect. nikki fox reports. a lot of carers that contact me are absolutely desperate to keep their loved ones alive. really, really frightened their loved ones will die. mental health waiting times are at an all time high. the staff that do care are being burnt out because they've just got such an overwhelming amount of work they're having to do. but despite these pressures, nhs leaders stand accused of putting their reputations before patient safety.

Trust , Governance , Mental-health , Patients , Track , Thousands , Lack , Transparency , Country , Mortality , A-culture-of-fear , Data

BBC News

hybrid working? i think there are lots of different groups. - hybrid working? i think there are lots of different groups. people | hybrid working? i think there are . lots of different groups. people who are able to work who might not have been able to five days a week in the office like parents or carers, people with long—term conditions, not people sitting at home in their pyjamas, they are people who are able to balance it with their lives better, but there are also people who want to be in the office more for him working from home all the time is not conducive to their careers. young people who want to get on and make networks, their homes want to be as suitable for homes want to be as suitable for home working as people who have had houses for 20, 30 years. so the challenge for employers is configuring workplaces where people can come in different amounts of time according to their needs but most importantly, getting people in work at the right time so they can do the meaningful collaboration together. it's no good if you say,

People , Office , Home , Conditions , Groups , Lots , Carers , Parents , Five , Careers , Pyjamas , Networks

BBC News

what calms him down. _ here is what happened to one resident who was found wandering outside the perimeter fence. translation: hit her on the buttocks. - our investigators found more evidence of neglect, with some residents forced to eat off the table with no support from carers. translation: if you don't get someone to feed _ you and with you shaking, will you sleep hungry? - translation: if i don't get some help, i will sleep hungry. - what can i do? one staff member alleges a lack of support at meal times has had deadly consequences. translation: many have died of hunger here- _ they deny them lunch and dinner or because they don't make time to come and feed them. we also found evidence of medical conditions being left untreated. this elderly man, who we are calling mwangi, is suffering with a skin problem.

Translation , Resident , Evidence , Neglect , Investigators , Perimeter-fence , Buttocks , One , Support , Residents , Help , Carers

BBC News

what calms him down. _ here is what happened to one resident who was found wandering outside the perimeter fence. translation: hit her on the buttocks. i 0ur investigators found more evidence of neglect, with some residents forced to eat off the table with no support from carers. translation: if you don't get someone to feed _ you and with you shaking, will you sleep hungry? i translation: if i don't get some help, i will sleep hungry. - what can i do? 0ne staff member alleges a lack of support at meal times has had deadly consequences. translation: many have died of hunger here- _ they deny them lunch and dinner or because they don't make time to come and feed them. we also found evidence of medical conditions being left untreated. this elderly man, who we are calling mwangi, is suffering with a skin problem. translation: i'm feeling pain too much, too much. _ i'm feeling like i'm burning.

Translation , Resident , Investigators , Perimeter-fence , Buttocks , One , 0 , Residents , Support , Neglect , Evidence , Carers